More involved diagnostics and repair procedures for users comfortable changing system settings.
Use this guide when the device passcode is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the unexpected restarts is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when cloud file sync is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the Wi-Fi connection is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when mobile data is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the VPN connection is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when mobile printing is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the wireless printer is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the startup loop is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the computer connection is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the microphone is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when audio output is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the camera is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when screen rotation is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the file is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when device search is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the app store is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Use this guide when the Bluetooth accessory is not working correctly on your mobile device. It walks through safe checks first, then progressively deeper troubleshooting while minimizing the risk of data loss or unnecessary resets.
View step-by-step guide →Reduce mobile-device heat safely and identify common causes such as charging, navigation, games, poor signal, and runaway apps.
View step-by-step guide →Troubleshoot poor or missing microphone audio during calls, recordings, voice assistants, and video meetings.
View step-by-step guide →Troubleshoot charging failures caused by cables, adapters, dirty ports, temperature, software, or battery hardware.
View step-by-step guide →Recover a mobile device whose display is visible but taps, swipes, or buttons do not respond normally.
View step-by-step guide →Repair pairing between a smartphone and a vehicle for calls, media audio, CarPlay, or Android Auto.
View step-by-step guide →Restore Personal Hotspot or Android tethering when other devices cannot see, join, or use the phone internet connection.
View step-by-step guide →Restore biometric unlock when facial or fingerprint recognition repeatedly fails.
View step-by-step guide →